Digital - Senior Manager/Manager, Concierge Analytics
THE BUSINESS
We are Everyday Luxury.
It'swhat we do and how we do it - together.
It'sworking alongside world-class talent in pursuit of world-class results.
It'smaximizing your potentialina high-performance culture.
It'sknowing that wherever you are, you belong.
It'selevating your world - and the world of those who love and will love Aritzia.
It'sYou. And an endless runway of opportunity.
Witha GlobalSupportCampus in Vancouver andadditionalSupport Office hubsin major cities across North America-includingToronto, New York,LosAngelesandSeattle-ourworkplace network is strategically designed tosupport our People and serve ourClientsa frictionlessexperience. So, you can do what you do best - with us.
THE TEAM
The mission of theDigitalTechnology department is to design, build, deliver andoperaterobust, efficient, and scalable technology solutions that align with our strategic, business and technology goals.
THE OPPORTUNITY
Aritzia is growing and our Digital Technology team is growing with it. This is a unique opportunity to be part of the team responsible for delivering everyday luxury experiences to Aritzia's clients by leveraging technology to meet and exceed the vision and mission of the business. As the Senior Manager/Manager, Concierge Analytics, you will combine your deep understanding of our landscape, with your passion for data and masterful analytics skills to uncover opportunities that will enable Aritzia to deliver world class every day luxury experiences. With the skills you gain in this role, the opportunities are endless-from a rewarding career inDigital Technology to continued growth and development with Aritzia.
THE ROLE
As the Senior Manager/Manager, Concierge Analytics you will:
Partner business leaders to define KPIs, shape data roadmaps, and translate complex business requirements into scalable data product specifications
Lead the complete data product lifecycle - from discovery and data ingestion architecture to data modeling, front-end delivery, and ongoing maintenance & enhancements
Design and deploy dashboards, reporting frameworks and data models that empower self-service insights
Define KPI's and reporting strategies to enable effective decision-making
Effectively communicate complex technical solutions and insights to senior leadership
Direct and mentor a high-performing team, providing technical leadership, fostering continuous professional growth and ensuring delivery excellence
THE QUALIFICATIONS
The Senior Manager/Manager, Concierge Analytics has:
Proven skills, certifications,educationand/or experience in:
Leading the full Data Product Lifecycle
SQL, and either Python or R
Modern data warehouses, with a preference for BigQuery
Leveraging AI to accelerate workflows, enhance insights and improve effectiveness
Bridging business strategy and technical execution
Coaching and developing data professionals
Contact center experience is considered an asset
A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
THE COMPENSATION
At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.
The range for roles at this levelis$100,000-$300,000/year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.
With comprehensive benefits, aspirational workspaces, and elevatedperksand experiences - we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount-Maybe you'veheard of our famous product discount? Or our exclusive private shopping events? You have now.
Baby LeaveProgram-We provide up to 16 weeks of paid time to support you and your growing family.
A-OKCommissary& Cafe-Everyday Luxury dining, exclusive to Aritzia.Our in-house bistro and cafeisa private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
The SET-Our in-office fitness studio and gym withstate-of-the-artequipment, custom-createdclassesand optional personal training. Open 7 days a week,itworks out well.
Aritzia Virtual Wellness-Because your health,happinessand safety matter, we provide24/7 resources to support you in your wellbeing goals,whetherthey'rephysical, mental,socialor financial.
Aspirational Workplace-Our offices are specially designed to be spaces of creativity,productivityand inspiration.They'realso dog friendly. Woof.
Amenities-Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more.
The Extras-We also offer a multitude of otherperkslike dry-cleaning, hotel and restaurant discounts, self-carepromosand on-site medical care.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
We're committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.
