Sr. Manager Public Relations & Communications

About the position

The Public Relations & Communications Specialist plays a critical role in shaping and protecting Lilly Canada’s reputation across a complex and highly regulated healthcare environment. This role supports the development and execution of integrated communications strategies that enhance Lilly’s corporate profile, support brand initiatives, and advance innovation readiness across therapeutic areas. Working within a fast-paced, cross-functional environment, the Specialist will deliver high-quality communications and media engagement while collaborating closely with internal teams and external stakeholders, including media, patient organizations, healthcare professionals, and policymakers. The ideal candidate brings strong experience within the Canadian pharmaceutical or healthcare sector, combined with excellent writing, project management, and media relations expertise, and a proven ability to execute with precision under pressure. This is a hybrid role – onsite presence at our Toronto office will be 10 days or more per month (or at least 50% of the time), determined in collaboration with your manager and based on business needs. At Lilly Canada, we have two levels for this position based on the candidate’s experience, background, and qualifications. The expected compensation is: Manager: \$91,500 - \$132,200 Sr Manager: \$111,750 - \$163,900 This role is eligible for additional forms of compensation, such as participation in the Lilly Bonus Program. This posting is for an existing vacancy.

Responsibilities

  • Support the development and execution of comprehensive communications plans aligned with corporate, brand, and therapeutic area priorities.
  • Contribute to integrated campaigns that engage key audiences and strengthen Lilly’s reputation and brand presence.
  • Adapt global communications strategies for the Canadian market and ensure local relevance and compliance.
  • Ensure all communications activities align with business objectives, regulatory requirements, and corporate standards.
  • Act as a key contact for media relations, supporting proactive and reactive engagement with journalists and media outlets.
  • Draft and manage a full range of communications materials, including: Press releases, Media statements and Q&A, Backgrounders and fact sheets, Executive speaking materials.
  • Identify and secure earned media opportunities tied to data, regulatory milestones, and corporate initiatives.
  • Support issues management and media preparedness, ensuring timely and consistent messaging.
  • Support engagement strategies with external stakeholders, including: Patient organizations and advocacy groups, Healthcare professionals and professional associations, Government and policy stakeholders, Community partners.
  • Build and maintain strong working relationships with key external audiences to support strategic objectives.
  • Contribute to stakeholder mapping and engagement planning to identify opportunities and mitigate risks.
  • Partner closely with internal functions including: Marketing and Brand Teams, Medical Affairs, Regulatory and Legal, Market Access and Patient Access.
  • Provide communications counsel and executional support to cross-functional project teams.
  • Ensure alignment and consistency across all communications initiatives and stakeholder interactions.
  • Manage multiple communications initiatives concurrently, ensuring deadlines, quality standards, and compliance requirements are met.
  • Develop detailed project plans and timelines, proactively identifying risks and mitigation strategies.
  • Demonstrate strong attention to detail and accountability in execution across all deliverables.
  • Support tracking, reporting, and measurement of communications activities and outcomes.
  • Produce high-quality, compelling written materials tailored to diverse audiences and channels.
  • Translate complex scientific and clinical information into clear, accessible messaging.
  • Ensure consistency of voice, tone, and messaging across all external and internal communications.
  • Apply a variety of writing styles depending on context (media, stakeholder, digital, executive).
  • Support issues preparedness and crisis communications planning.
  • Ensure all materials comply with internal approval processes and external regulatory requirements (e.g., PAAB, Health Canada).
  • Collaborate with Legal, Regulatory, and Medical teams to ensure accuracy and compliance of communications materials.

Requirements

  • Strong experience within the Canadian pharmaceutical or healthcare sector
  • Excellent writing skills
  • Project management expertise
  • Media relations expertise
  • Proven ability to execute with precision under pressure

Benefits

  • Participation in the Lilly Bonus Program
  • Pension plan
  • Vacation benefits
  • Healthcare benefits
  • Flexible benefits
  • Life insurance and death benefits
  • Certain time off and leave of absence benefits
  • Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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