Senior SAP AMS Support Consultant, SAP MM, SAP PP

Job Description:

  • Manage and deliver day-to-day client requirements
  • Handle service requests, incident resolution and problem management in line with ITIL methodology and service level agreements
  • Lead complex changes
  • Contribute to project delivery
  • Resolve challenging SAP issues
  • Improve SAP-related processes
  • Work closely with customers and delivery teams as a subject-matter expert
  • Coach, mentor and share knowledge with less-experienced team members
  • Exceed customer expectations in support and service delivery

Requirements:

  • Functional experience within SAP PP
  • Good knowledge of processes and best practice principles within specialist SAP area
  • Background in an SAP support or SAP AMS environment
  • Demonstrated problem-solving abilities in SAP
  • Ability to deal with internal and external stakeholders in a support environment
  • Full valid UK driving license
  • Right to work in the UK
  • Functional and/or configuration experience within SAP SD and SAP MM (desired)
  • Experience using or implementing mobile solutions in SAP ITS or a third-party product with SAP (desired)
  • Ability to investigate issues and bugs (desired)

Benefits:

  • 24 days holiday
  • Paid birthday day off
  • Paid volunteer day
  • Holiday buy & sell
  • Bupa private healthcare
  • 5% employer matched pension contribution
  • Life insurance of 4x annual salary
  • Electric car lease scheme
  • Funded social events
  • Investment in personal development
  • Charity financial contribution selected by the employee
  • CSR initiatives
  • Flexible remote working
  • Minimal travel
  • Excellent career progression and learning & development opportunities
  • Collaborative, supportive and people-focused culture
  • Work with globally recognised brands
  • Work Where Works approach
  • Innovative SAP software products and solutions
  • Inclusive work environment
  • Reasonable adjustments during the hiring process
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