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• About brighthush

brighthush is a trailblazer in public‑sector data transformation, redefining how child support payments are processed, tracked, and delivered. Our mission is simple yet powerful: to streamline payment operations so that families receive the assistance they need—on time, accurately, and with the utmost respect for privacy and compliance. By marrying advanced technology with a culture of continuous improvement, we empower our teams to deliver exceptional service while upholding the highest standards of integrity.

In an era where data drives decisions and technology reshapes public services, brighthush stands at the intersection of innovation and impact. We are not just a company; we are a movement that believes meaningful work should be flexible, rewarding, and accessible. That’s why we offer a fully remote environment that lets you work from anywhere in the United States, while still enjoying the camaraderie of a vibrant virtual community. Whether you’re a seasoned data professional or just starting your career, brighthush provides the tools, training, and support you need to thrive.

Why brighthush is a Game Changer in Public‑Sector Data

Our approach is built on three core pillars:

Innovation:

We invest in cutting‑edge data platforms, AI‑driven validation, and secure cloud infrastructure to keep our processes ahead of the curve.

Impact:

Every line of data you enter translates into real‑world support for families—ensuring children receive the care they deserve.

People‑First Culture:

We prioritize work‑life balance, continuous learning, and inclusive collaboration, creating an environment where remote teams feel connected and valued.

Role Overview

As a Senior Remote Data Entry Specialist, you will be the backbone of our payment processing operations. Your meticulous attention to detail and commitment to accuracy will ensure that every child support payment is recorded correctly, every compliance requirement is met, and every family receives the support they deserve. This role blends high‑volume data handling with proactive collaboration across finance, compliance, and customer service teams, while also providing you with the autonomy and flexibility that come with a remote position.

Key Responsibilities

• Enter, verify, and reconcile payment data in the State Disbursement Unit (SDU) system, maintaining 100% accuracy.

• Follow established Standard Operating Procedures (SOPs) to ensure compliance with state regulations and internal quality standards.

• Collaborate with Finance, Compliance, and Customer Service teams to resolve discrepancies and respond to inquiries.

• Maintain a private, distraction‑free workspace equipped with high‑speed internet and reliable hardware.

• Adapt to shifting priorities, working independently or as part of a distributed team as required.

• Participate in continuous improvement initiatives, suggesting process enhancements that increase efficiency and reduce error rates.

• Meet or exceed daily, weekly, and monthly performance metrics, including turnaround time and error rates.

• Attend virtual training sessions and team meetings to stay current on system updates, policy changes, and best practices.

• Document and report any system issues or data anomalies to the IT and Compliance departments.

• Assist in the creation and maintenance of data validation rules and audit trails.

• Act as a liaison between technical teams and end‑users, translating complex data requirements into actionable insights.

• Contribute to the development of training materials and SOP updates to support new hires and ongoing learning.

Essential Qualifications

• High School Diploma or equivalent (Bachelor’s degree preferred).

• Reliable high‑speed internet connection and a dedicated, private workspace.

• Proficiency with data entry software and Microsoft Office Suite (Excel, Word, Outlook).

• Excellent attention to detail and a commitment to data integrity.

• Strong interpersonal skills, including tact, patience, and courtesy when interacting with stakeholders.

• Ability to research, organize, and analyze data efficiently.

• Self‑motivation and the ability to manage time effectively in a remote setting.

• Basic understanding of data privacy principles and secure data handling.

Preferred Qualifications

• Previous experience in a data entry or administrative role within a government or regulated environment.

• Familiarity with child support payment systems or similar financial transaction platforms.

• Knowledge of