Job Title: Security Guard (Various Opportunities: Part‑time / Full‑time)
Employer: Royal Ontario Museum (ROM)
Location: Toronto, Ontario, Canada (onsite)
Hourly Rate: $24.41(probationary)–$28.72
Employment Type: Full‑time (40 hrs/week), Part‑time (up to 20 hrs/week), Permanent, Contract, Casual
Visa Sponsorship: “ROM does not require ‘Canadian experience’. International applicants with equivalent experience are encouraged to apply.” Candidates should inquire about work permit support. They can provide LIMA Visa Sponsorship

Who we are

Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada’s most‑visited museum, ranking among the top 10 cultural institutions in North America.

At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces.

We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.

Who we need

Join the Royal Ontario Museum (ROM) as a Security Guard! Full‑time, part‑time, and casual positions are available.

• Monitor alarms, CCTV, and access control systems

• Conduct patrols, handle crowd control, and respond to emergencies

• Investigate incidents, improve security protocols, and ensure safety

• On‑site training, uniform and shoe allowance, extra hours, vacation time, and comprehensive benefits package

Protect the history and artifacts of the ROM. Apply now!

How you will make an impact

• Use cutting‑edge technology to ensure safety and security by monitoring and operating Alarms, CCTV, & Access Control systems.

• Demonstrate expertise in control room duties (dispatching, access control, CCTV) to ensure efficient security operations.

• Quickly respond to alarms and investigate incidents to maintain security integrity.

• Patrol galleries and other areas to maintain a visible security presence.

• Keep crowds under control during busy events.

• Conduct thorough parcel and package inspections.

• Conduct detailed investigations and report findings to inform security strategy.

• Respond to emergency and non‑emergency calls professionally, working with emergency services as needed.

• Take on other duties as assigned.

What you bring

Required:

• Law Enforcement / Police Foundations Diploma

• At least one (1) full year of previous security experience (or acceptable equivalent)

• Valid Ontario Security Guards License in good standing (at time of application)

• First Aid and CPR Level “C” with AED Certification (at time of application)

• Valid Smart Serve certification (at time of hire)

• Knowledge and experience using CCTV / Fire Panel / Access Control Systems

• Knowledge of emergency and evacuation procedures

• Ability to work independently or in a team

• Conflict resolution skills

• Physically fit – standing for extended periods

• Good interpersonal and communication skills (verbal and written)

• High degree of honesty and integrity

• Proficiency in Microsoft Office and email

• Working knowledge of operational security procedures

• Wear Green Patch safety footwear at all times while on duty

Assets:

• Experience working in a hospitality setting

Important note: You must possess a valid security guard license and First Aid/CPR Level C with AED certification at the time of application. Applications without these requirements cannot be considered.

What we offer

• ✅ Comprehensive benefits coverage – for permanent and full‑time contract positions (conditions apply): 100% premium‑free benefits for individuals and families, health spending account, flexible working options (varies by position), Employee Assistance Program

• ✅ CAAT Pension Plan – employer‑matched Defined Benefit contribution plan (predictable lifetime retirement income, survivor benefits, early retirement options)

• ✅ Parental leave top‑up – up to 95% of your salary for 17 weeks

• ✅ Perks – free ROM membership for permanent full‑time and part‑time staff, plus discounts to over 200 attractions through Attractions Ontario

Salary & terms of employment

What to expect in our interview process

1. Initial conversation – 30‑minute virtual conversation (Microsoft Teams) with a Recruiter.

2. First interview – 1‑hour in‑person or virtual interview with Hiring Manager and HR team.

3. Second interview – 1‑hour in‑person meeting with Hiring Manager and team (may include case study and tour).

Process may change based on position.

Why people choose ROM

• Cultural engagement – daily interactions with Toronto’s diverse culture and international visitors.

• Continuous learning – expertise and skill development, culture of curiosity.

• Passion & fulfillment – preserving cultural narratives, arts, global history, digital accessibility.

• Team & culture – collaborative, supportive, creative, innovative.

• Academic collaboration – partnerships with universities, student resources.

Commitment to diversity, equity, inclusion & accessibility

ROM encourages applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas.

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.

We accommodate candidates with disabilities throughout the selection process. Contact careers@rom.on.ca for assistance.

Use of technology in screening

ROM uses technology‑assisted tools (including JazzHR TalentFit) to support application review. All hiring decisions are made by human reviewers.

How to apply

Apply today through the ROM careers portal. Only candidates selected for an interview will be contacted. Verbal job offers are subject to background checks (criminal record check, professional references, etc.).