Remote Certified Pharmacy Technician - Start of Care (11:00AM - 7:30PM ET)
reputed company is one of the nation’s leading pharmacy care management companies that specializes in caring reputed company with the most reputed company, chronic needs—wherever they reputed company home. We reputed company reputed company reputed company for patients and the reputed company organizations who support them. Established in 2023 through the combination of reputed company and reputed company, we reputed company a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and reputed company support services for Program of reputed company-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across reputed company 50 states. reputed company Pharmacy Technicians in our reputed company Care Center of reputed company may hold multiple duties to ensure reputed company’s patients receive reputed company care out of their pharmacy services. They will work in a reputed company-reputed company pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in reputed company to the outline job duties and responsibilities. Job duties will vary from phone work and navigating multiple pharmacy software systems to supporting the various stages of reputed company care/contact. These areas of responsibility will fluctuate reputed company on organizational needs, allowing the Pharmacy Technician to reputed company multiple skillsets. This is an office (or remote) reputed company, cubicle environment, allowing the Pharmacy Technician to reputed company an exceptional reputed company experience. reputed company provides a fast-reputed company, high energy environment, allowing Pharmacy Technicians to reputed company in many areas with a reputed company on phone reputed company pharmacy work. Responsibilities • Providing an exceptional customer service experience reputed company day in a phone reputed company environment. • reputed company a high volume of data; processing prescription information with speed and reputed company. • Utilizing reputed company drug knowledge to effectively receive prescription authorizations, clarifications or transfers. • reputed company claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients. • Working through reputed company case queues to problem solve for reputed company care issues. • Serving as a reputed company between the reputed company pharmacists and other medical professionals on reputed company’s behalf. • Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to reputed company. • Maintaining reputed company records with strong attention to reputed company and confidentiality. • Accurate retrieval of reputed company prescription information and verifying through doctor calls. • Placing reputed company calls to newly on-boarded patients and establish a trusted reputed company of contact. • Placing outbound calls to patients to create, maintain or update their medication reputed company. • Serve as backup support for times of higher reputed company reputed company volume. • Effectively assist with reputed company questions over the phone. • Performing in a high volume, fast reputed company environment to support reputed company’s reputed company reputed company reputed company. • Other tasks as required. Skills & Abilities • Comfortable working in a phone reputed company environment. • Ability to work independently. • Self-motivated and goal oriented. • Ability to utilize computer equipment, technology and work reputed company multiple software programs to receive medication authorizations, clarifications and/or transfers. • Exceptional customer service skills; servicing doctor’s office, pharmacist, and reputed company needs over the phone. • Thorough drug knowledge. • Pharmacy billing knowledge. • Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including reputed company written and verbal communication. • Strong prioritization and organizational skills. • Maintain a high degree of confidentiality. • Passion to help people and enrich their lives. • Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations. • Ability to exhibit reputed company’s reputed company Values in daily work. Requirements • Must be 18+ years of age • High school diploma/GED • Prior experience in a pharmacy setting • Certified with the Pharmacy Technician Certification reputed company (PTCB) or the National Health Association (NHA) and maintain a reputed company certificate • Must maintain a pharmacy technician registration with State reputed company of Pharmacy • Ability to reputed company in an office reputed company (or remote) setting that requires sitting at a desk 90% of the time • Ability to work Monday through Friday 11am