Personal Banking Advisor - Calgary, Edmonton, and Surrounding Areas

About the position

At ATB Financial, we’re more than just a bank; we’re a catalyst for financial well-being and a partner in realizing Albertans’ aspirations. We’re seeking a dynamic Personal Banking Advisor to join our team and make a meaningful impact on the lives of our clients, especially those with higher net worth.

Responsibilities

  • Be a Trusted Financial Partner: Offer customized guidance and solutions tailored to the specific financial situations of high-net-worth clients. Proactively interact with these clients to ascertain their financial objectives and risk appetite, and identify situations requiring escalation due to complexity.
  • Build Lasting Relationships: Cultivate strong client relationships through consistent communication, follow-ups, and proactive outreach. Expand your client base by attracting new clients, building a strong sales pipeline and deepening existing connections.
  • Drive Sales with Expertise: Guide retail personal and business clients toward the right savings, investment, and lending products for their short- and long-term goals. This includes registered and non-registered investments, credit cards, and complex credit/lending products like mortgages and HELOCs.
  • Deliver Specialist Mortgage Solutions: Act as a dedicated expert in residential home financing, managing the mortgage origination process from application through to funding, ensuring clients receive seamless, advice-led solutions.
  • Connect and Collaborate: Demonstrate critical thinking to address complex client needs, connecting with internal partners to leverage ATB’s full suite of services.
  • Champion Digital Innovation: Be a subject matter expert in ATB’s digital and omnichannel adoption, promoting digital tools and educating clients on their use. Embrace new technologies to enhance efficiency and the client experience.
  • Be a Community Ambassador: Demonstrate cultural sensitivity and self-awareness, investing in community involvement and representing ATB in the market.
  • Act with Integrity: Ensure data privacy and security, and optimize risk and compliance management by adhering to regulatory requirements.
  • Achieve Success: Achieve personal sales targets and goals, building a strong sales pipeline to contribute to the success of the branch, market, and overall business.

Requirements

  • 3 - 5 years of experience in identifying and converting a sales pipeline, delivering exceptional client experiences.
  • Relevant experience in the retail banking industry or a similar field.
  • Proven background in residential mortgage origination and end-to-end lending processes. You are comfortable navigating complex lending scenarios, conducting thorough credit analysis, and guiding clients through the entire mortgage journey with confidence.
  • A comprehensive understanding of a diverse range of lending products, including but not limited to: various types of loans (i.e. personal), credit card offerings, and other lending solutions. This experience encompasses familiarity with product features, eligibility criteria, and the lifecycle of these financial instruments.
  • Post-secondary degree/diploma in finance, business administration, or relevant work experience.

Nice-to-haves

  • Possession of the CSI Personal Financial Services Advice (PFSA) is considered a valuable asset.

Benefits

  • Access to continuous development opportunities and mentorship designed to sharpen your advisory skills and clear a path for your future career aspirations.
  • A base salary that reflects your expertise, paired with an annual bonus program that celebrates your individual performance and the results we achieve together.
  • Customizable benefits starting from Day 1, including Health Spending and Wellness accounts, to support your physical, mental, and financial health.
  • An industry-leading pension plan and exclusive banking perks - including free accounts and preferred mortgage rates - designed to help you secure your own financial future while you help our clients secure theirs.
  • Generous vacation and floater days, all within a culture of \"High Care\" that understands you have a life, a family, and passions outside of the office.
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