People Support Tupe & Acquisition Supervisor

Location: Remote (Ability to get across to Gloucester and Birmingham when required) Hours: 37.5 Hours per week, Monday to Friday Contract: 12 Month FTC

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

We're looking for an experienced People Support Tupe & Acquisition Supervisor to lead the day-to-day delivery of Tupe In, Tupe Out and acquisition payroll activity, ensuring employee transfers are completed accurately and in line with key deadlines. You'll lead and develop the Tupe & Acquisitions team while working closely with HR, Finance, IT, mobilisation teams, the Bid Team and other stakeholders to deliver an accurate payroll service and positive employee experience.

Role Responsibilities

• Lead the delivery of all Tupe In, Tupe Out and acquisition payroll activity, monitoring key milestones, data quality, risks and dependencies to ensure transfers are completed accurately and on time.
• Provide clear day-to-day leadership to the Tupe & Acquisitions team, including work allocation, resource planning, coaching, one-to-ones, appraisals, training and development.
• Act as the first point of escalation for complex payroll queries, delivery risks, data issues and stakeholder concerns, taking ownership through to resolution.
• Build effective relationships with HR, Finance, IT, mobilisation teams, contract stakeholders, incumbent providers and other payroll teams to support successful employee transfers.
• Lead continuous improvement across end-to-end Tupe and acquisition processes, using data, colleague feedback, audit findings and root-cause analysis to strengthen controls, reduce manual activity and improve service delivery.

What We're Looking For

• Practical knowledge of Tupe In, Tupe Out and acquisition payroll processes, supported by strong payroll administration knowledge.
• Previous experience of leading, coaching or coordinating colleagues, with the ability to set priorities and manage changing workloads.
• Demonstrable experience of delivering process improvements from initial diagnosis through to testing, implementation and benefits review.
• Excellent organisational, problem-solving and stakeholder-management skills, with the confidence to challenge constructively and escalate concerns appropriately.
• Strong attention to detail and proficiency in Microsoft Office and payroll or HR systems, ideally including SAP or an equivalent platform.

What's in It for You?

• The opportunity to lead and develop a specialist team supporting business-critical employee transfers and acquisitions.
• A varied role offering exposure to payroll operations, mobilisation activity, change delivery and continuous improvement.
• The opportunity to influence and redesign end-to-end processes, strengthening payroll accuracy, controls and the employee experience.

There's a place for you at Mitie. Join us today!