Learning Experience Design Assistant Manager

Heritage Christian Online School is a thriving online learning community offering K-12 home and online education to students across the province. HCOS provides flexible solutions and programming tailored to every child’s learning journey. StudyForge is the curriculum development department of HCOS that creates and licenses innovative, engaging, and effective digital resources for tens of thousands of middle and high school students across North America, founded on best practices in digital learning refined over the last 17 years.

StudyForge has an opening for a Learning Experience Design Assistant Manager. This is a full-time , remote, permanent position , working 40 hours per week . The primary purpose of this position is to advance the culture and mission of StudyForge by providing key operational support for the Learning Experience Design team.

This role collaborates closely with the LXD team to optimize production workflows, ensure rigid quality standards, and guarantee the timely delivery of engaging learning experiences.

Duties and Responsibilities

Collaborate with writers and other team members in designing interactive and engaging learning experiences

Work with the curriculum developers to create StudyForge learning objects

Accurately enter content developed by course writers

Work with other LXD team members to develop and maintain automated workflows

Build and maintain course shells within multiple learning management systems, ensuring consistency and accuracy of all course elements

Track down complex support requests and find fixes to curriculum content issues

Respond to clients in a professional and helpful manner

Repair, update and maintain existing curriculum products and web properties

Ensure the successful and timely implementation of curriculum projects, proactively addressing issues and supporting team members

Other related duties as required.

Participate as a member of a dynamic and exciting culture within the LXD team

Represent mission and values of HCOS and StudyForge well, in all internal or external communications

Give and receive constructive feedback about problems with the job, work environment, or product, and actively participate in creating a better workplace for everyone

Be willing to contribute to other aspects of StudyForge curriculum, software, business, initiatives, etc., and projects from other divisions in the society, as time permits

Qualifications

Demonstrates a commitment to, and a lifestyle reflective of, the KCCS Foundational Beliefs

Personal and relational proficiencies for all StudyForge team members:

Excellent communication skills, both verbal and written

Adaptive problem solving skills with the ability to adjust to new circumstances

Empathetic, servant-hearted, and relationship oriented

Relentless and determined when solving complex issues

Open and willing to both give and receive constructive feedback

Embraces conflict resolution

Flexible and willing to learn new technologies

Technical proficiencies for this role:

Proficient in project management

Organized and can work with multiple tasks; able to prioritize A general knowledge of some or all of the following technologies and software:

HTML/CSS/Javascript

Adobe Product Suite

GIT

Project Management Software

Understanding of CSS preprocessors like SASS or LESS

Graphic editing software

Audio and video editing

Animate CC or other 2D animation software

Strong academic background

What we offer

Salary range: $56,245.36-$59,136.67 annually, depending on experience

40 hours per week

Flexible hours of work within standard business hours Pacific Time

Occasional travel to meetings, conferences

Must be regularly and reliably available via Zoom, text, and/or phone

Benefits Package:

Life Insurance & Dependent Life Insurance

Long Term Disability

Extended Health and Benefits

Health Spending Account

Employee and Family Support Program

RRSP Match program

Applications will be accepted until October 31, 2026

Heritage Christian Online School (HCOS) is a ministry of Kelowna Christian Center Society (KCCS). KCCS was established in 1982 with a vision for the community and global influence. KCCS exists so that all people can experience abundant life in Christ by reaching, raising up and releasing people who reflect the kingdom of God, through creating communities of belonging and learning

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