[Hiring] Weekend & Holiday Minecraft Server Moderator @Mud Club Inc.

Role Description

We’re hiring four Weekend & Holiday Minecraft Server Moderators to help keep Mud Club’s Minecraft worlds welcoming, fair, and running smoothly.

This is a community moderation role, not a therapy role. We’re looking for people who know Minecraft, communicate well with young people, and can make sensible decisions when something needs attention.

As a Game Guide, you’ll be an active, attentive staff presence during your scheduled shift. Your responsibilities include:

  • Monitoring the community by staying attentive to server activity, player interactions, chat, and member reports throughout your shift.
  • Helping members play by answering Minecraft questions and assisting with navigation, claims, common commands, and basic server issues.
  • Keeping play fair by responding to griefing, stealing, inappropriate builds, spam, and other disruptive behaviour.
  • Documenting and escalating incidents by writing brief, factual notes and following established procedures for serious concerns.
  • Encouraging a welcoming community by helping new players and recognizing positive community moments.

Qualifications

  • Understanding of multiplayer Minecraft, including Java and/or Bedrock Minecraft, survival and creative gameplay, inventories, builds, claims, teleporting, common commands, and multiplayer chat.
  • Experience with GriefPrevention, CoreProtect, or similar logging tools, moderation plugins, or server administration is an asset.

Requirements

  • Genuine enjoyment of Minecraft and helping online communities work well.
  • Ability to communicate calmly with kids and teens and set clear boundaries.
  • Dependability and comfort working independently while following established procedures.
  • Experience in gaming communities, online moderation, youth programs, camps, recreation, or supporting neurodivergent young people is valuable.
  • Practical Minecraft knowledge, sound judgment, and reliable communication are essential.

Benefits

  • Paid onboarding and training covering community expectations, moderation tools, member communication, documentation, privacy, and escalation procedures.
  • Hands-on server practice, scenario-based learning, shadowing, and supervised moderation before working independently.

Schedule and Availability

  • Regular hours are approximately 8–12 per week, averaging nine hours per week across a four-week schedule.
  • Shifts are normally four hours long, scheduled Friday–Sunday between 9:00 AM and 9:00 PM Eastern Time.
  • Availability across Friday, Saturday, and Sunday is required, although you will not necessarily work all three days every week.
  • Flexibility to cover another moderator’s shift is an asset.
  • Additional weekday availability during public holidays and scheduled Mud Club programming breaks is required.

Employment Requirements

  • Applicants must be based in Canada and eligible to work in Canada.
  • Successful applicants must complete Mud Club’s screening requirements for this youth-facing role.
  • Access to a private workspace, stable high-speed internet connection, and a reliable computer that can run Minecraft and Microsoft Teams smoothly is required.
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