Community Enrollment & DM Follow-Up Specialist — Business Education

DataKings is hiring a reliable, strong-English communicator for hands-on inbound community support. The person responds professionally to social-media DMs, follows up consistently, keeps organized notes, and helps interested people take the appropriate next step.


Responsibilities: respond to inbound DMs using approved messaging and a warm professional tone; read the full conversation before replying; ask simple relevant questions about what the person wants to learn and whether the community is a fit; follow up at approved times; record every contact, response, and next step in the CRM or tracker; guide interested people through the approved community-enrollment path when appropriate; welcome confirmed members and provide basic orientation; escalate complaints, privacy concerns, payment issues, technical problems, or anything outside approved scope; keep accurate records and never tell anyone they are enrolled, booked, or approved unless confirmed.


Requirements: excellent written and spoken English; relevant experience with inbound DMs, customer support, appointment setting, lead follow-up, community support, or CRM; strong attention to detail; calm, helpful, non-pushy communication; about 20 hours per week; stable internet; professional work environment; able to follow scripts and tracking workflows. Prefer candidates in North, Central, or South American time zones for team overlap, but keep the role remote.

Pay: paid two-week trial at USD $4\/hour, approximately 20 hours per week. Continued work depends on communication quality, follow-through, accuracy, professionalism, and fit. Strong performers may later be considered for a separate higher-responsibility Enrollment Advisor role with performance-based compensation; this is not guaranteed.

Location: Remote - Antigua and Barbuda, Argentina, The Bahamas, Barbados, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, United States, Uruguay, Venezuela

Skills required for this job:

  • Appointment management
  • CRM
  • Community management en tecnología
  • Customer support
  • Lead follow-up
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