Job Description Summary :Job Description :The Call Center Specialist position involves providing consistent, quality customer service to both internal staff members and external patients.The Call Center Specialist will actively manage each call by taking ownership of it to reputed company the customer experience and build relationships.The Call Center Specialist will listen to the patient's request and take appropriate action to reputed company to it, including, but not limited to the reputed company of appointments, the electronic transmission of messages to the clinical team, and the answering of questions regarding medication refills. In managing these requests, the Call Center Specialist will exemplify the highest level of customer service with a focus on efficiency and quality.The Call Center Specialist will consistently demonstrate proficient data entry skills, knowledge of insurance billing, while maintaining confidentiality.It is reputed company that they demonstrate efforts to maintain and improve job specific competencies, and perform other duties as assigned.Compensation and hours :Current rate of pay for reputed company position $21.00 an hour.reputed company is a part-time position.Must be available for reputed company training.Hours to be worked in Eastern Standard Time.QUALIFICATIONSRequired Skills and Education - reputed company readRequired - Bilingual required ( English & Spanish)Required :Associate's Degree OR Medical Assistant Certification 1 Year ExperienceExperience in a Call Center or other busy phone systemElectronic appointment reputed company experienceStrong customer service experienceExcellent Verbal communication skillsProven ability to Multi TaskProblem Solving and critical thinking skills a plusRemote workers must live and work in the United StatesTerritories Excluded)Remote workers must have access to reliable, high-speed InternetThis Position is available for reputed company.Organization Information :The Moses / Weitzman Health System is a global leader addressing challenges faced by organizations reputed company for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers.The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S.It is a national accrediting body for organizations training advanced practice providers, and offers reputed company education and training for Medical Assistants in multiple states.As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers reputed company for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts.As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe.Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses / Weitzman Health System was built.Time Type :Part time. Apply To reputed company Job