booking clerk - hospital

Overview Languages

English

Education

  • Secondary (high) school graduation certificate
Experience 2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Public sector
  • Health care institution, facility or clinic
Responsibilities Tasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Perform data entry
  • Provide customer service
  • Process incoming requisitions
  • Maintain registration systems, records and files
Experience and specialization

Computer and technology knowledge

  • MS Office
  • Database software
  • Electronic mail
  • Spreadsheet
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows
  • MEDITECH
Additional information

Security and safety

  • Criminal record check
Work conditions and physical capabilities
  • Ability to work independently
  • Fast-paced environment
  • Repetitive tasks
  • Attention to detail
  • Sitting
Personal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity
Benefits Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
Financial benefits
  • As per collective agreement
  • Bonus
  • Life insurance
  • Pension plan
Long term benefits
  • Long-term care insurance
  • Maternity and parental benefits
Other Benefits
  • Learning/training paid by employer
  • Parking available
  • Travel insurance
  • Wellness program
Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
  • Applies hiring policies that discourage age discrimination
  • Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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